The five disruptions that cost the most

Ask an operations lead which disruption hurts most and the answer is usually traffic. Look at the missed windows and a different list appears.

Late pickups, vehicle issues, address problems, driver no-shows and access failures at the delivery point each cost more per incident than a slow motorway, because each one stalls a route instead of delaying it.

We rank the five by cost per incident, explain why response time matters more than the disruption type, and show what a faster first decision recovers.