Axel Dispatch support

Contact

maksym@axel.live; we answer on business days. Tell us what you clicked and what you saw; please don't email customer data.

Google Sheets™

Install: email maksym@axel.live and we'll send you a link to copy a spreadsheet with Axel Dispatch built in. Open the link and click Make a copy; your copy opens on its Start here sheet.

Open: in your copy, click Open Axel on the Start here sheet, or Axel › Open Axel in the menu bar. Where Axel Dispatch is installed as an add-on, it's Extensions › Axel Dispatch › Open Axel. To try it without your own data, choose Try a day in progress in the panel.

Remove: delete your copy of the spreadsheet. Where it's installed as an add-on: Extensions › Add-ons › Manage add-ons, then on Axel Dispatch choose Uninstall. Either way, also remove its access at myaccount.google.com/permissions.

Excel

Install for a team: your Microsoft 365 admin adds it in the Microsoft 365 admin center: Settings › Integrated apps › Upload custom apps, with the link https://excel.axel.live/manifest.xml.

Install just for you: download axel-for-excel.xml. In Excel for the web, choose Home › Add-ins › More Settings › Upload My Add-in and upload it. On a Mac, quit Excel, put the file in the folder ~/Library/Containers/com.microsoft.Excel/Data/Documents/wef, then open Excel and choose Home › Add-ins › Axel. On Windows, email us and we'll set it up with you.

Remove: if your admin installed it, ask them to remove it. In Excel for the web, clear Excel's site data in your browser. On a Mac or Windows, email us and we'll help.

Good to know

Axel Dispatch works with US addresses and needs an internet connection.

Every change is previewed first, and the message after it has Undo.

Notices

Maps, drive times and address checks: Google Maps™.